n a v i g a t i o n

m a i n

Mission and Vision

About Us

Background and History


s e r v i c e s


Performance Assessments

Performance Excellence Award Development

Specialized Consulting

Federal Government Services

Symposia, Conference, and Meeting Management

p u b l i c a t i o n s

Insights to Performance Excellence

Insights to Performance Excellence in Health Care

Insights to Performance Excellence in Education

Baldrige in Brief

Article on Organizational Self-Assessments



Specialized Consulting

Quantum provides specialized, hands-on consulting to assist leaders and executives with the development and enhancement of their management systems, strategic planning, work force development, and work process improvements. Quantum also assists in the preparation of Baldrige-based performance reviews and applications for the Malcolm Baldrige National Quality Award and for State-level and company-level awards. This process always helps organizations identify critical areas and strategies for improvement.

Quantum also facilitates top-level and team sessions where decisions are critical to success, potential for unresolved conflict is high, and time, as always, is in short supply. We successfully guide teams and leaders through sessions such as these, using negotiation and consensus-building approaches.